Returns, Shipping and FAQ's
I am very proud of the blankets I have created for you. They really are stunning and I am absolutely sure you will fall in love just as much! If however for some reason you are not happy with your purchase I will offer a refund of your purchase less the postage price. Please just return your blanket to me in its original condition within 14 days. please send me an email at email@example.com for further details if needed.
I now have Free Postage within Australia. I only use parcel post with Australia Post as they have been so reliable for me.
Please see below for international orders.
*** I'M CURRENTLY ON MATERNITY LEAVE***
I do have some help getting your orders posted but my usual 2 day handling time has been bumped out to 5-6 days. Your orders will go out one a week currently on Wednesdays.
I am now offering worldwide shipping. Place your details in the shipping section of the checkout to see prices. I have included the most popular countries requested, but if your country doesn't come up please don't hesitate to contact me! I can very quickly get you sorted. My email is firstname.lastname@example.org. Any Customs or duty fees are the responsibility of the customer.
How big is a Heritage Blanket? Will it be suitable for a cot blanket?
One of the first comments I receive about Heritage Blankets is the Big size they are. Every blanket is a 110 cm x 110 cm size plus the lace and is very similar in size to a cot doona. The blankets are not very heavy though and it would be something for you to decide if they are suitable for a blanket in the cot. But they sure would look great!
Are Heritage Blankets handmade?
No not by me. My designs are made overseas by a company that I love and respect. You wont fault quality and I absolutely stand by my blankets - see the refund policy above. The company I employ have Certifications and passed BSCI reporting. this includes fair and decent work hours, safe workplace and adult employees, no discrimination and have environmental protection policies in place.
Are your blankets backed?
Yes they are. The blankets are backed with 100% cotton. on the Floral blankets this will be a plain white cotton material and on the plain color ones it will be the same material as the front used for the backing.
How warm are they? Are they suitable for winter?
The blankets are made from a soft and light 100% cotton. They are more suitable for a swaddle or a light snugly blanket then a heavy and warm blanket. But being big they do wrap around very generously and are warm as a swaddle.
Any Information I receive from you is purely so I can effectively deliver your goods, or to communicate information you choose to receive. I will absolutely not share your information with any other party under any circumstances. All your information is stored securely.